Privacy Policy
We process data only to manage B2B sourcing enquiries and structured coordination activities related to Vietnam seafood procurement. This policy explains what data we collect, why we collect it, and how we protect it.
1. Who We Are
STE Oceanica Trade SARL AU (trading as "Oceanica Trade") is a sourcing coordination and supplier qualification company registered in Laâyoune, Morocco, with operational activities conducted from Agadir, Morocco. We provide procurement coordination services to B2B clients, primarily EU-based seafood importers sourcing from Vietnam processors.
For the purposes of this Privacy Policy, Oceanica Trade acts as the data controller for personal data collected through this website and through our service engagement process.
Contact: legal@oceanicatrade.com
2. What Data We Collect
We collect only the data necessary to respond to and manage B2B procurement enquiries. This includes:
- Contact details: first name, last name, and business email address
- Company name and role (where provided)
- Procurement requirement details submitted through our contact form
- Communications exchanged via email in connection with a sourcing enquiry
We do not collect payment data, sensitive personal data, or data from individuals who are not B2B representatives. We do not use cookies for tracking or analytics on this website.
3. Legal Basis for Processing
Where processing is necessary to respond to a specific enquiry or to take steps prior to entering into a service agreement, we rely on GDPR Article 6(1)(b) — performance of a contract or pre-contractual steps. In limited cases where no contractual relationship is established, we rely on GDPR Article 6(1)(f) — legitimate interest in responding to B2B commercial communications — strictly limited to what is necessary for that purpose.
This dual basis reflects the nature of our service: enquiries submitted through this website initiate a pre-contractual relationship, and ongoing coordination engagements are governed by a service agreement.
4. How We Use Your Data
Data submitted through this website is used exclusively for:
- Responding to your procurement enquiry
- Scoping and delivering the coordination service you have requested
- Maintaining a record of the engagement for administrative and compliance purposes
Your data is never used for marketing, profiling, or any purpose unrelated to your specific enquiry. Personal data is never sold or used for third-party commercial purposes — it is shared with third-party platforms only where strictly necessary to deliver the service (e.g., communication tools used in the coordination process).
5. Data Retention
Personal data is retained only for the duration necessary to service your enquiry and for a reasonable administrative period thereafter, not exceeding 3 years from the date of last contact, unless a longer retention period is required by applicable law or by the terms of a service agreement.
Enquiries that do not result in an engagement are retained for a period sufficient to manage any follow-up communication, after which they are securely deleted.
6. Your Rights Under GDPR
As an EU or EEA resident, you have full control over your personal data. You may request access to what we hold, ask us to correct or delete it, restrict how we use it, or object to processing based on legitimate interest. You may also request your data in a portable format for transfer to another service.
Access
Request a copy of the personal data we hold about you.
Rectification
Request correction of inaccurate or incomplete data.
Erasure
Request deletion of your personal data where no legitimate basis for retention exists.
Restriction
Request that we restrict processing of your data in certain circumstances.
Objection
Object to processing based on legitimate interest.
Portability
Request transfer of your data in a structured, machine-readable format.
To exercise any of these rights, contact us at legal@oceanicatrade.com. We will respond within 30 days.
7. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. STE Oceanica Trade SARL AU is legally registered in Laâyoune, Morocco; operational and administrative data processing activities are carried out from Agadir, Morocco. Data transmitted through our contact form is processed through Netlify's form handling infrastructure, a GDPR-compliant service. Email communications are conducted through standard business email infrastructure.
No method of transmission over the internet is entirely secure. While we apply appropriate safeguards, we cannot guarantee absolute security of data transmitted to us electronically.
8. Third-Party Services
This website uses the following third-party services that may process data:
- Netlify — contact form handling. Data submitted through our form is transmitted to and processed by Netlify in accordance with their Data Processing Agreement and GDPR compliance framework.
Typefaces used on this website are self-hosted and served directly from our own domain. No third-party font delivery services are used. We do not use third-party analytics, advertising networks, or tracking scripts on this website.
9. International Transfers
STE Oceanica Trade SARL AU is registered in Laâyoune, Morocco, with operations based in Agadir, Morocco. Where personal data is transferred outside the European Economic Area in connection with the delivery of our services, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V, including the use of Standard Contractual Clauses (SCCs) as approved by the European Commission where applicable.
Where third-party service providers process data outside the EEA, we apply the same standard of contractual safeguards to ensure your data benefits from an adequate level of protection consistent with GDPR requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date of last revision is indicated at the top of this page. We encourage you to review this page periodically. Continued use of our services following any update constitutes acceptance of the revised policy.
11. Contact & Complaints
For any questions, data requests, or concerns regarding this Privacy Policy, contact us at legal@oceanicatrade.com.
If you believe your data protection rights have not been respected, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence.